Terms and Conditions
These Terms and Conditions (“Terms”) are the terms and conditions on which Spinning Wardrobe agrees to sell Products on its Website.
Felicity Pickersgill trading as Spinning Wardrobe, a sole trader at registered address 51 Fernside Avenue, London, NW7 3AX.
Website Terms and Conditions:
In these Terms the following expressions shall have the following meanings:
“Agreement” means any contract entered into pursuant to clause 2 which shall be governed by these Terms.
“Product” means any item of clothing or any accessory sold via the Website.
“Seller” means the owner of the Product on whose behalf we sell the Product.
“We” means Spinning Wardrobe (and “our” and “us” shall be construed accordingly).
“Website” means our website at www.spinningwardrobe.com.
“You” means the person to whom a Product is sold on these Terms (and “your” shall be construed accordingly).
2. Contract of Website
2.1 The display of Products and prices on the Website constitutes an invitation to browse products. No Agreement shall come into existence unless and until we accept your order. We reserve the right to accept or reject any order in our absolute discretion.
2.2 As and when we accept your order, the Agreement shall be to the exclusion of all other terms, conditions and representations whether written or oral.
2.3 We reserve the right to withdraw any Product displayed on the Website at any time before your order is accepted.
2.4 While we make every effort to describe and display every Product as accurately as possible, you should be aware that the colour and appearance on your PC may be at variance with the actual colour and appearance.
2.5 Goods and services purchased from this website are intended for your use only and you warrant that any goods purchased by you are not for resale and that you are acting as principal only and not as agent for another party when receiving the services.
2.6 The information, content and material available on the website may vary from time to time without notice to you. This is in order to ensure that the website is as up to date as possible.
3. Prices, Payment & Delivery
3.1 All prices on the Website are in Pounds Sterling and include VAT at the current rate.
3.2 Any contract for the supply of goods or services from this website is between you and Spinning Wardrobe. You agree to take particular care when providing us with your details and that these details are accurate and complete at the time of ordering or confirmation of our services and bank account details if payment is due to you. You also ensure that the credit or debit card details that you provide is your own credit or debit card and that you have sufficient funds to make the payment.
3.3 All prices listed on the website are correct at the time of publication however we reserve the right to alter these in the future.
3.4 All prices are exclusive of postage, insurance and packing which shall be charged at the rate as detailed with individual product listing. We may have already included all Shipping costs for items marked as ‘free postage’. Full payment must be made before goods are dispatched or services provided.
Re-sale prices quoted to a seller are exclusive of postage, shipping charges, insurance and packing charges which will be added to re-sale price at a rate between £4.00 to £6.00.
3.5 If we are sending items outside of the EU any associated customs, tax, import charges and handling charges are legally payable by you the buyer. We cannot mark any customs papers with values lower than the actual sale price paid.
3.6 Payment must be made in Pounds Sterling by one of the following debit or credit cards via CardSave’s Secure Server; JCB, Maestro, Maestro(UK),Mastercard, Mastercard Debit, Visa, Visa Debit(UK), Visa Electron.
3.7 Payment can also be made in Pounds Sterling via a PayPal transaction. Transactions made via PayPal must meet PayPal requirements. We can only ship to primary postal address as listed in PayPal accounts and no other addresses.
4. Cancellation and Returns
4.1 If for any reason you wish to cancel your order you may do so up to the expiry of 14 working days beginning with the day after the day on which you receive the Product by giving us written notice in accordance with clause 13.1
4.2 You must return the Product to us at the address we provide within 14 days of your notice of cancellation. You must pay for the cost of returning the Product. We recommend that you send it by recorded or special delivery. The Product must be returned to us in the same condition as that in which you received it. The responsibility will remain with you the sender until we have received your accepted returns.
4.3 Item(s) must be returned in the same reasonable condition they were sent in, unworn and undamaged. Please note we will not consider that you have taken reasonable care of the goods if they have been used in any way. Items will be inspected upon return and any additional faults or stains (make up etc) would be deemed as unsuitable and we may have to send item(s) back to you. Items must be returned unworn and with original tags still remaining attached (when applicable).
4.4 We will issue any accepted refunds within a 30 day period.
5.Offering Items for consignment
5.1 In submitting a Sellers Application Form you are requesting us to sell the relevant Item(s) on your behalf.
52 In marketing and/or selling any item through the Website, eBay and social media sites we are acting solely in our capacity as your agent.
5.3 Within 5 working days of you submitting a Sell Application Form, we will contact you by email to confirm whether or not we are willing to provisionally accept the item(s) for sale and and we will provide you with a proposed re-sale quote of the item(s) (subject to examination of the Item(s) and receiving the signed consignment contract). If we do not receive any objection from you in relation to the re-sale quote prior to sending to us or arranging collection of the relevant Item(s) , you shall be deemed to agree to the provisional re-sale price.
5.4 The provisional re-sale quote is a provisional estimated selling price only, which shall be determined with reference to all relevant factors including, without limitation, the original retail price of the Item, the age, style and condition of the Item and other relevant market factors. Unless you have informed us otherwise in the Sellers Application Form, in setting the provisional re-sale price we shall assume that the item(s) are in perfect condition. We reserve the right to review and adjust the re-sale quote price upon receipt of the item in accordance with clause 5.5 below.
5.5 We may, at our absolute discretion, refuse to accept any Item for sale.
6. Collection and Delivery of items for Consignment
6.1 Subject to us provisionally accepting your item(s) for re-sale and agreeing a provisional re-sale quote from us for each item , your options will be:
-We shall provide you with details of our courier service, with whom we will arrange a collection on your behalf of the agreed item(s) from a UK mailing address. This cost will be covered by us for 4 approved consignment items and more only. We will need information such as weight of item etc confirmed back to us. Please ensure this information is correct when requested via email as we will not be able to pay additional costs incurred for incorrect information supplied to us. You will need a printer to print out courier labels and a consignment contract.
-Unless we agree to collect via a pre-paid courier it is your responsibility to pay for courier or postal services and any additional insurance.
-You may post the item to us via Royal Mail to the address sent to you in the consignment confirmation email. We will refund you up to £15.00 if you have 4 approved consignment items and more only and we have agreed to this . You must retain original receipt in order for us to refund you on your Royal Mail charges. This refund will be processed to you at the same time as you receive payment for your sold item(s) or at the end of your item(s) selling period.
6.2 Whether sent by courier or via Royal Mail paid for by us or yourself, it is your responsibility to ensure that item(s) is carefully and securely packaged so that it reaches us in good condition, and you shall ensure that any label and documents provided by us in relation to the item(s) is clearly marked on the outside of the parcel with the consignment contract enclosed.
6.3.In the event that a courier collection has been arranged by us it is your responsibility to ensure that the item(s) is available for collection on the agreed day. If our courier is unable to collect an item(s) because there is no one available at the agreed collection address, or you have provided an incorrect or incomplete collection address, we reserve the right to make a reasonable charge for any repeat collection trip.
6.4 .An agreement between you and us for Spinning Wardrobe to sell an item on your behalf as your agent comes into existence at the moment an item is received by us or collected by our courier, such agreement being governed by these terms to the exclusion of all other terms, conditions and representations whether written or oral.
6.5 .Risk in items passes to Spinning Wardrobe upon receipt by us at our address. If you require item(s) sent by post to be insured against loss, damage or delay during transit, then it is your responsibility to arrange and pay for such insurance. When posting the item to us we strongly recommend you obtain proof of postage.
6.6 .By sending an item to us you are confirming that:
– you are the rightful owner of the Item in question and you have full authority to sell the Item without anyone else’s permission (or that you have obtained any necessary permission); or where you are selling Items on behalf of someone else, you have the owner’s permission to sell the Item in your own name as though the Item were your own;
-the Item(s) may be lawfully sold to consumers in the UK;
-the Item(s) is not stolen or counterfeit;
-the Item(s) conforms to the description in the Sellers Application Form;
-unless you have accurately informed us of any damage or wear to the item and we have agreed to accept the item subject to such damage or wear, the item is in perfect condition; and if the Item has been worn, it has been professionally dry-cleaned.
7. Approval / Rejection of Items
7.1 Within 7 days of receipt of an item we shall examine and authenticity check it and confirm to you by email whether or not we accept the item for sale on the Website. If we accept an Item for sale, unless we notify you that we consider the provisional re-sale quote is too high or too low in accordance with clause 7.4 the provisional re-sale quote shall remain the same.
7.2 We shall be entitled, at our absolute discretion, to reject any Item received by us for any reason (even if the item was provisionally accepted by us), in which event we shall email you to enquire whether either:
-you wish us to return the item to you (which shall be at your expense and your risk) and notifying you of the cost of returning the item; or
-you wish us to donate the item to charity (the identity of the charity being our choice).
7.3 If we receive an item which is soiled/damaged and/or in need of repair, we shall email you and may, subject to your consent, arrange to have the item cleaned and/or repaired at your expense and at your risk. If you do not consent to the item being cleaned and/or repaired or you do not agree to any proposed cleaning or repair charge, we shall return the Item to you at your expense.
7.4 If having examined the item we consider that the provisional re-sale quote too high or too low, we shall send you an email notifying you of a revised price. If you object to the revised price by email within 48 hours of when our email was sent, we shall return the item to you at your expense within 14 days. If we do not receive any objections from you within the 48 hour period referred to above you shall be deemed to agree that we may re-sale the item at the proposed re-sale price.
8. Limitation of Liability
8.1 Nothing in these Terms shall exclude or limit our liability for death or personal injury due to negligence.
8.2 To the fullest extent permitted by law, we shall not be liable to you under these Terms for any loss of profits, business, contracts, anticipated savings, wasted expenditure, goodwill or revenue or for any indirect or consequential loss or damage whatsoever howsoever arising out of or in connection with the performance of the Agreement or any breach by us thereof.
8.3 Subject to clause 8.1, our liability under these Terms shall be limited to a sum equivalent to the price paid by you.
9.1 The privacy of your personal data is important to us and we shall ensure that we comply with all relevant data protection legislation. However, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of information transmitted to the Website and any transmission is at your own risk. Once we receive your information, it will be stored on our secure servers and we will use strict procedures to try to prevent unauthorised access.
9.2 We may send newsletters and other marketing communications to you from time to time. Please let us know if you would prefer not to receive these.
9.3 We shall all times keep your personal data confidential and we shall not, without your prior consent, disclose your personal data to any third party unless required to do so by law.
10. Intellectual Property Rights
Ownership in, and all rights created in relation to the contents of this website vest in us absolutely unless otherwise indicated. You must not modify, copy, reproduce, upload, post, transmit or distribute by any means or in any manner whatsoever, any material or information or download from our website except where expressly invited to do so or indicated on our website.
11. Linked Sites
There are a number of links on our website to third party websites which we believe may be of interest to you. We do not represent the quality of the goods or services provided by such third parties nor do we have any control over the content or availability of such sites. We cannot accept any responsibility for the content of third party websites or the services or goods that they may provide to you.
We take complaints very seriously and aim to respond to your complaints as soon as possible. All complaints should be addressed to email@example.com
13.1 Any notice or other communication required to be given under these Terms by you to us shall be in writing and posted to us at the address set out above. We recommend that you use recorded or special delivery. Any notice sent by e-mail shall only be valid if acknowledged by us in writing.
13.2 Any notice or other communication required to be given under these Terms by us to you shall be in writing and sent by post or by e-mail to your last known address.
13.3 We shall not be liable to you for any loss or damage arising as a result of our being prevented from performing our obligations under these Terms by reason of circumstances beyond our reasonable control.
13.4 Where we have requested information from you to provide goods or services, you agree to provide us with accurate and complete information.
13.5 These Terms and the Agreement are governed by the laws of England and Wales and the parties agree to submit to the exclusive jurisdiction of the English Courts.
13.6 We may alter or vary the Terms and Conditions at any time without your consent or any requirement to Notify you.